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Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at http://www.cerocomunicacion.com/ (hereinafter referred to as the “Site”).

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PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate the Site, we collect information about the individual web pages or products that you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site.

 

We refer to this automatically collected information as "Device Information."

 

We collect Device Information through the use of the following technologies:

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  •   COOKIES

Here is a list of cookies that we use. We list them so you can choose if you want to choose to remove them or not.

  • Types of Cookies:

    • XSRF-TOKEN: Used for security reasons. Its duration is the entire Session and it is a type of Essential cookie

    • hs: Used for security reasons. Its duration is the entire Session and it is a type of cookie EsenciasvSession: It is used in connection with the user's login. Its duration is 2 years and it is a type of Essential cookie

    • SSR-caching: It is used to indicate the system from which the site was reproduced. Its duration is 1 minute and it is a type of Essential cookie

    • _wixCIDX: Used for system monitoring / debugging. Its duration is 3 months and it is a type of Essential cookie

    • _wix_browser_sess: Used for system monitoring / debugging. Its duration is the entire Session and it is a type of Essential cookie

    • consent-policy: Used for cookie banner parameters. Its duration is 12 months and it is a type of Essential cookie

    • smSession: Used to identify members of the site who are logged in. Its duration is the entire Session and it is a type of Essential cookie

    • TS *: Used for security and anti-fraud reasons. Its duration is the entire Session and it is a type of Essential cookie

    • bSession: It is used to measure the effectiveness of the system. Its duration is 30 minutes and it is a type of Essence cookie

    • fedops.logger.sessionId: Used to measure stability / efficiency. Its duration is 12 months and it is a type of Essential cookie

    • wixLanguage: Used on multilingual websites to save the user's language preference. Its duration is 12 months and it is a type of Functional cookie


The "Log Files" track the actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring / exit pages, and date / time stamps.

 

"Web beacons", "tags" and "pixels" are electronic files used to record information about how you navigate the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address and phone number. We refer to this information as "Service Request Information."

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When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to prepare orders placed through the Site (including processing your payment information, arranging shipments, and delivering invoices and / or order confirmations).  In addition, we use this Order Information to: communicate with you;
examine our orders for fraud or potential risks; and when in accordance with the preferences that you shared with us, we provide you with information or advertising related to our products or services.

 

We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address) and generally to improve and optimize our Site (for example, by generating reports and statistics on how our customers browse and interact. with the Site and to evaluate the success of our advertising and marketing campaigns).
 


SHARE YOUR PERSONAL INFORMATION

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We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix technology on our website. You can learn more about how Wix uses your Personal Information here: https://support.wix.com/es/qui%C3%A9nes-somos/privacidad

 

We also use Google Analytics to help us understand how our customers use the Site. You can get more information about how Google uses your Personal Information here: https://www.google.com/intl/es/policies/privacy/ .  You can unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout.

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
 

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DO NOT TRACK

Please note that we do not alter the data collection and use practices of our Site when we see a Do Not Track signal from your browser.

 

 

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us through the contact information below.
 

Also, if you are a European resident, we take into account that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above.  Also, be aware that your information will be transferred outside of Europe, including Canada and the United States.

 


DATA RETENTION


When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete this information.

 


MINORS

The site is not intended for persons under 18 years of age.

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CHANGES

We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

 


CONTACT US

For more information on our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at info@cerocomunicacion.com or by mail using the information provided below:

 

Avda. General Marvá 4 - 8º B 03004

Alicante - Spain

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